Frequently asked questions

Northlight is in network with twelve plans, including Aetna, Blue Cross Blue Shield, Cigna, SelectHealth, PEHP and TRICARE. Please verify your coverage with your insurer before your first session.

Weekly to start, then we adjust to what your life allows. Some people come for a few months, others longer. The pace is yours.

Yes. Sessions happen by secure video anywhere in Utah and Washington, or in person at the Provo office. Many clients mix the two.

One therapist, five approaches, and a trauma-informed frame in every session. Groups and classes run next door with Healing Within, so support doesn't stop at the hour.

With insurance, your usual copay. Self-pay starts at $150 per 60-minute session. HSA and FSA cards are accepted, and superbills are available on request.

The first session is a relaxed conversation about what's going on and whether we fit. There's no pressure either way, and no obligation to book again.

Please give at least 24 hours' notice to cancel or reschedule. Late cancellations and missed appointments may be charged a fee.

Not at this time. Self-pay is $150 per 60-minute session, and Northlight is in network with twelve plans, so for most people insurance is the more affordable route. Ask on the free consultation call and we'll look at it together.

Yes, with a few limits set by law: risk of serious harm to you or someone else, and suspected abuse or neglect of a child or vulnerable adult. Calie goes over this with you in the first session, and the Notice of Privacy Practices has the full details.